FAQ

Frequently Asked Questions

What does BOLAD Digital Products sell?
BOLAD Digital Products sells downloadable digital resources including design assets, templates, AI prompt collections, business and marketing resources, website resources, planners, and educational materials.

Are these physical products?
No. All products sold through BOLAD Digital Products are digital products. Nothing is physically shipped and no shipping address is required for delivery.

How will I receive my purchase?
After successful payment, access to your purchased digital product is provided electronically through a download or access link. Depending on the product, access may also be provided by email.

How quickly will I receive my purchase?
Digital access is normally provided after successful payment confirmation. If you experience a delay or cannot access your purchase, contact us at info@bolad.ltd with your order number and checkout email.

What file formats are included?
File formats vary by product. Where applicable, formats such as PDF, PSD, CDR, Canva-compatible resources, or other digital formats are stated on the individual product page. Please review the product description before purchasing.

Do I need special software?
Some products require compatible third-party software. For example, PSD files may require Adobe Photoshop or compatible software, CDR files may require CorelDRAW or compatible software, and Canva resources may require a Canva account. Any known compatibility requirements are stated on the relevant product page.

Are ChatGPT or other third-party subscriptions included?
No. Products containing AI prompts provide the prompt resources only. Access to ChatGPT or any other third-party AI platform or subscription is not included.

Are WordPress subscriptions or developer licenses included?
Unless specifically stated on an individual product page, official developer memberships, subscription services, automatic updates, activation keys, and direct third-party developer support are not included.

Do I receive resale rights when I purchase a product?
No, not automatically. Products are sold for the usage described on their respective product pages. PLR, MRR, resale, or redistribution rights are only included where they are expressly stated as part of a specific product.

Is BOLAD LTD authorized to sell these digital products?
BOLAD LTD distributes digital content that it is authorized to sell under applicable commercial, resale, private-label, or redistribution licensing arrangements.

Can I get a refund?
Because digital products can normally be accessed immediately after purchase, refund eligibility is governed by our Refund Policy. Please review the Refund Policy before purchasing. If you experience a genuine access, delivery, or product issue, contact us and we will review the matter.

What if my download link does not work?
Contact info@bolad.ltd with your order number and checkout email. We will assist with eligible access and delivery issues.

Do you guarantee specific business, marketing, traffic, or income results?
No. Our business, marketing, AI, and educational resources are provided for informational, planning, creative, or educational purposes. Results depend on many factors and are not guaranteed.

How can I contact BOLAD Digital Products?
Email: info@bolad.ltd
We normally aim to respond within 24–48 hours.

Who operates this store?
BOLAD Digital Products is operated by:

BOLAD LTD
Company Number: 17286149
2nd Floor College House
17 King Edwards Road
Ruislip, HA4 7AE
United Kingdom